Exchange Policy

• Exchange is available only for eligible products and genuine issues. • Exchange requests must be raised within 24 hours of receiving the parcel. • An unboxing video is mandatory for any exchange request related to a damaged, defective, or incorrect product. • The product must be unused, unwashed, unaltered, and in its original packaging with tags intact. • Products purchased during sale/discount offers may not be eligible for exchange, unless the item received is defective or incorrect. • Exchange is subject to product availability. If the same product/size is unavailable, an alternative may be offered at the applicable price.

ZN Collection follows a STRICT NO RETURN & NO REFUND policy. • We do not accept returns for change of mind, colour preference, size preference, or any other personal reason. • No cash, bank, UPI, or other refunds will be provided. • Once an order is confirmed, cancellation may not be possible.

Customers are requested to check the size chart and product details carefully before placing an order. For exchange requests, please contact us through DM/WhatsApp with your order details and required proof. ZN COLLECTION — Style Your Fashion with The ZN COLLECTION ✨