Client care
Shipping Policy
We’re excited to deliver your favourite ZN Collection styles to you! 💛
Order Processing
• Orders are processed within 1–3 working days after confirmation.
• During sales, festivals, or high-demand periods, processing may take a little longer.
• Once your order is dispatched, you’ll receive the available tracking details.
Delivery Time
• Mumbai: Usually 1–3 working days after dispatch.
• Other locations in India: Usually 3–7 working days after dispatch.
• Delivery times may vary depending on the courier service and your location.
Shipping Charges
• Shipping charges are calculated based on the delivery location, order weight, and courier service.
• Any applicable shipping charges will be communicated before order confirmation.
Address Details
Please provide your complete and accurate name, address, PIN code, and contact number while placing your order. ZN Collection is not responsible for delays caused by incorrect or incomplete address details.
Delivery Issues
If your parcel is delayed, damaged, or you receive the wrong item, please contact us as soon as possible with your order details and parcel opening video/photos so we can assist you.
Cancellation
Once an order has been dispatched, cancellation may not be possible.
Important Note
By placing an order with ZN Collection, you agree to our shipping terms and conditions.
ZN COLLECTION — Style Your Fashion with The ZN COLLECTION ✨
